Err

Honest Citizen
Manage my objects
I find a lost object
IdentificationIdentification
LostLost
FoundFound
ReturnReturn
+33 1 80 92 60 23

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Services > Our services

Our services


FOR A SMOOTH ITEM RETURN.
Services dedicated to the owners.

WHEN A LOST ITEM BELONGING TO THEM HAS BEEN FOUND
  • we check the contact details of the owner and the possible protocols to be respected.
  • we contact the owner directly and if we can not reach him, we contact the indicated second person on your list.
  • we will communicate the contact details of the finder with an indication as to when and how to contact him.
  • we will supply full telephone support with the retrieval process
  • we will check with the owner that he has retrieved his item.
  • we will send a reward to the Honest Citizen once the owner has retrieved its lost item.
Services dedicated to the honest citizens who find lost items.
  • our tip line (interactive telephone server) operational 24/7.
  • all reports can be done in French or English.
  • we acknowledge the message with the honest citizen systematically.
  • we explain that they will receive a reward (a couple of labels) once the owner has retreived its item.
  • we confirm the location of the lost item and agree the best time for the owner to contact the finder.